Privacy Policy
Effective Date: 01-Nov-2024
At Cuppa (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect information such as your name, email address, phone number, billing and shipping address, and payment details.
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Non-Personal Information: This includes data about your interactions with our website, such as your IP address, browser type, device information, and browsing behavior, collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect for purposes including, but not limited to:
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Processing and fulfilling your orders.
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Communicating with you about your orders, inquiries, or promotions.
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Improving our website, products, and services.
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Personalizing your shopping experience.
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Complying with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
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Service Providers: With trusted third-party vendors who help us operate our website, process payments, or deliver orders.
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Legal Compliance: When required to comply with applicable laws, regulations, or legal processes.
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Business Transfers: In connection with a merger, sale, or transfer of our business assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings, though some features of our website may not function properly without cookies.
5. Your Choices
You have the right to:
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Access, update, or delete your personal information by contacting us.
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Opt out of receiving promotional emails by clicking the “unsubscribe” link in any email.
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Disable cookies through your browser settings.
6. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: [email protected]
Thank you for trusting Cuppa. Your privacy is our priority.